Cell Phone Screen Repair Silver Spring Md

About AT&T Wireless

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AT&T Wireless is the cellular branch of AT&T services. The company offers a variety of plan options to suit every customer's needs. Choices include unlimited text, talk and data plans, shared data plans and prepaid options. Customers can get a new phone from AT&T when they purchase a plan or continue using their current one.

Overall Satisfaction Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Pros

Several plan options
Includes streaming services
Wide range of coverage

Cons

Low limits before data throttling
Not the cheapest plans

Bottom Line

AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn't the cheapest wireless company, but it's a good option.

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Joan of New Port Richey, FL

Verified

AT&T has always given me the best rate. I have been using them for over 12 years. I remember when I had my new iPhone… and the screen broke within a month. AT&T was so kind to giv...

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Ellen of Oceanside, CA

Verified

I have had AT&T phone service for about 12 years and I have been very pleased with my service. I haven't had any problem so far and so I would highly recommend AT&T… I plan to st...

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AT&T Wireless Reviews

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Page 1 Reviews 0 - 5

Laura of Bessemer, AL Verified Reviewer

Original review: Oct. 6, 2021

I've been with my cell phone company for 4 months after switching from a company I had for several years. I've had nothing but bad experiences with them. They turned my service off not for lack of pay but for lack of me using my phone daily. Had to go through a million different things to have it restored. Now I feel as though they are spying on me.

Teresa of Arlington, Kentucky Verified Reviewer

Original review: Oct. 5, 2021

I have been with AT&T for 25+ years and I wouldn't have service with any other provider! AT&T provides great service & I have phone & internet service almost everywhere I travel. I also have internet service through them at home & I very rarely have any issues with it, as well. AT&T is coverage is vast, service is next to none & I would recommend them to everyone.

Kressie of Louisville, Kentucky Verified Reviewer

Original review: Sept. 27, 2021

Overall, they have been a pretty good and a dependable company. My biggest issue is when I upgrade my lines, every couple of years, they always say all these fees are being waived but I always have to call in and spend 3 hours on the line disputing the charges. Granted, they have always removed them it but the hassle of having to spend 3 hours of a busy day on the phone is unnecessary. I recommend them.

Tom of Keuka Park, NY Verified Reviewer

Original review: Sept. 24, 2021

Sadly not covered any longer for Free Apple repairs or service (Expired). I wish for the price of this cell phone Apple MNCP2J/A that the warranty would continue much longer for ease of mind and monies. If AT&T's product is so good in their mind wouldn't it be fair in saying that they should stand behind their product for more coverage usage. AT&T should demand that their cell phone companies stand behind their phone company products much better.

Teffeny of Quinlan, Texas Verified Reviewer

Original review: Sept. 23, 2021

I have been with AT&T since 2007. I have always been happy with their customer service. It was the best. In the past two years I can however tell something is different and not for the good. I have such a hard time getting in touch with an actual person and then automated stuff is a joke- it never heard correctly and you get redirected I. Circles then the call disconnects - ugh. Honestly when it comes to getting in touch with someone on the phone I feel humans work best.

Marina of Brooklyn, NY Verified Reviewer

Original review: Nov. 21, 2021

Got in touch trying to get ATT wireless. The guy asked me whether I want TV with it. To this, I said no. I just need basic internet. The guy said: "Okay, hold on." I was hanging for 25 minutes and then they hang up on me. I guess they do not want cheap clients. :)

Clint of Minneapolis, MN Verified Reviewer

Original review: Nov. 18, 2021

I tried reaching out to AT&T about my new account and verifying my identity. I was bounced between 2 automated systems and 6 departments all to be sent to yet another automated systems. The people I did speak with could not understand what I was saying. English nor Spanish was anyone's first language that I spoke to. An hour of my time wasted!!!! As a first time customer of AT&T, this is not a good impression to be giving customers. Honestly if it was not for the good promotion, I wouldn't have gone to AT&T. TERRIBLE.

Iley of Huntsville, AL Verified Reviewer

Original review: Nov. 13, 2021

Went in to buy a phone, didn't have the one I wanted. Opted for base S21. They indicated I qualified for a plan, then I got emails saying I don't qualify, threaten to shutdown account and make me pay for phone upon demand. When I bought the phone, they gave me phone box, threw away the case box. Then AT&T starts adding services I did not sign up for and without my consent or knowledge.

Go to cancel the service since I couldn't log into the account; says the phone number is not valid. They charge $55 restocking fee and then refuse to refund for the case as I don't have the original box. When I complained previous days threatening emails, the manager was willing to photoshop my name onto a cop's business card...impersonating a police officer is a felony. Will never do business with AT&T AGAIN.

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Ned of Wichita, KS Verified Reviewer

Original review: Nov. 12, 2021

Solicited me for a multi-line wireless plan then after the second bill (3x quote) told me I wasn't eligible for it. I even had an email from a tier 2 CSR detailing what I had signed up for and the top manager on duty when I called refused to honor it. Two months cost me about $600. Switched both internet and wireless immediately.

C of Silver Spring, MD Verified Reviewer

Original review: Nov. 8, 2021

ATT refused to port my number, and insisted my account could only be closed by a live ATT representative. After four of them promised my account was closed and I was clearly using another carrier, they kept charging me every month. Then they made up about 8 completely unrelated excuses for why they kept charging me every month even after my account was closed. Then ATT gave me a runaround for 3 months to refuse refunding the money. One excuse was that I hadn't turned off BillPay--even after my account was closed. But the next second they claimed my account was not actually closed. Even though I had case numbers, screenshots of ATT agents promising me it was closed and they wouldn't charge me after that date, handwritten notes about who I had spoken to and all their employee numbers.

They then accused me of fraud even though ATT employees had forgotten to enter the accurate IMEI numbers of phones *that ATT sold me* (on a buy one-get one offer). They told me everything would be taken care of and the money would be refunded to my bank account in 4 days--and then sent me an email to say my "case was closed because they could not refund the money to your bank account". As if the problem were my bank.

But after yet another call, they said it wasn't a problem with the bank account and promised that the money would be refunded. But they claimed they weren't authorized to send me a confirmation email, letter, text, anything about any of their promises and confirmations--because my account was closed. Ironically, they also refused, when my account was still open. And then they accidentally let slip that in fact, I would have to call a fifth time to open the case again, after some arbitrary date.

It was the most bizarre runaround of their numerous errors for which they earned hundreds more dollars. I would never use them again for any of their services, and will certainly let everyone know of how awful they have become. I cannot imagine them surviving more than a few more years. There are too many other alternatives--some of which literally cost 1/5 the price. Use MintMobile which has far better coverage anyway and doesn't cut out like ATT does. I've used other internet services which are SO MUCH FASTER AND MORE RELIABLE.

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Cell Phone Screen Repair Silver Spring Md

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